HPS Investment Partners (SG) Pte Ltd


Last Updated: January 31, 2023

This Singapore Privacy Policy sets forth how HPS Investment Partners (SG) Pte Ltd. and its affiliates (“HPS”, “us”, “we”, or “our”) collect, use, disclose, and/or process your personal information through your use of our Site https://www.hpspartners.com/en/home/  (the “Site”).

By installing, using or accessing any part of our Site, you hereby agree to be bound by the terms of this Singapore Privacy Policy. If you do not agree to be bound by this Singapore Privacy Policy, you should not access or use our Site or disclose any personal information through our Site.

This Singapore Privacy Policy is incorporated into and is subject to our Terms of Use, which is available at https://www.hpspartners.com/en/terms-of-use/ . Capitalised terms used but not defined in this Singapore Privacy Policy shall have the meaning given to them in the Terms of Use.

You may click the links below to jump to the listed section:

Information We Obtain

How We Use the Information We Obtain

Information We Share

Your Rights and Choices

How We Protect Personal Information

Children's Personal Information

Links to Non-HPS Services and Features

Updates to Our Singapore Privacy Policy

International Transfers

Retention Period

How to Contact Us


1. Information We Obtain

We may obtain your contact information and other information you choose to provide through the Site.

In addition, when you visit our Site, we may obtain certain information by automated means, such as cookies, web beacons, web server logs and other technologies. A “cookie” is a text file that websites send to a visitor’s computer or other Internet-connected device to uniquely identify the visitor’s browser or to store information or settings in the browser. A “web beacon,” also known as an Internet tag, pixel tag or clear GIF, links web pages to web servers and cookies and may be used to transmit information collected through cookies back to a web server.

We may use these automated technologies on our Site to collect information about your equipment, browsing actions, and usage patterns. The information we may obtain in this manner may include your device IP address, identifiers associated with your devices, types of devices connected to our Site, web browser characteristics, device characteristics, language preferences, referring/exit pages, clickstream data, and dates and times of visits to our Site. These technologies may help us (1) track and understand how you use and interact with our Site; (2) measure the usability of our Site and the effectiveness of our communications; and (3) otherwise manage and enhance our services and help ensure they are working properly.  

Your browser may tell you how to be notified when you receive certain types of cookies or how to restrict or disable certain types of cookies. Please note, however, that without cookies you may not be able to use all of the features of our Site. For mobile devices, you can manage how your device and browser share certain device data by adjusting the privacy and security settings on your mobile device.

Where you provide us with your personal information, you should try to ensure such personal information is accurate, and let us know if such personal data changes so that we are not holding any inaccurate personal information about you.

2. How We Use the Information We Obtain

We may use the personal information we obtain about you to: 

  • Respond to your inquiries;
  • Operate, evaluate and improve our business (including managing the Site; enhancing and improving our products and services; managing our communications; analyzing our products and services; performing data analytics; and performing auditing and other internal functions); and
  • Comply with and enforce applicable legal requirements, industry standards and HPS policies and terms.

We also may use the information in other ways for which we provide specific notice at the time of collection.

Our Site is not designed to respond to “do not track” signals received from browsers.

3. Information We Share

We may share the information we obtain about you with our affiliates and subsidiaries. We also may share the information we obtain about you with third-party vendors and other entities to perform certain services on our behalf, such as website hosting, data analytics and other services.

We also may disclose personal information (1) if we are required to do so by law or legal process (such as a court order or subpoena); (2) in response to requests by government agencies, such as law enforcement authorities; (3) to establish, exercise or defend our legal rights; (4) when we believe disclosure is necessary or appropriate to prevent physical or other harm or financial loss; (5) in connection with an investigation of suspected or actual illegal activity; or (6) otherwise at your direction or with your consent.

We reserve the right to transfer any personal information we have about you in the event we sell or transfer all or a portion of our business or assets (including in the event of a merger, acquisition, joint venture, reorganization, divestiture, dissolution or liquidation). 

4. Your Rights and Choices

You may at any time ask us to stop sending you emails or other communications. To update your preferences, limit the communications you receive from us, or submit a request, please contact us as described in the How to Contact Us  section below.

You have certain choices regarding our use and disclosure of your personal information, as described below.

Withdrawing Consent: You may withdraw your consent for us to use your personal information for one or more of the ways that we use your personal information by submitting a request using the contact details below. Upon receipt of your written request to withdraw your consent, we may require a reasonable period of time to process and respond to your request. However, please note that your failure to supply certain personal information to us or depending on the nature and scope of your request to withdraw your consent, it may result in us being unable to continue providing you with our services to you.

Access and/or Correction: You may request to access and/or correct the personal information currently in our possession by submitting a request using the contact details below. Please note that we may charge you a reasonable fee for the handling and processing of your requests to access your personal information. If so, we will inform you of the fee before processing your access request.

We will respond to your request as soon as reasonably possible. Should we not be able to respond to your request within thirty (30) days after receiving your request, we will inform you in writing within thirty (30) days of the time by which we will be able to respond to your request.


How to Submit a Request: To submit a request, please contact our Data Protection Officer at [email protected]


5. How We Protect Personal Information

We maintain administrative, technical and physical safeguards designed to protect the personal information you provide against accidental, unlawful or unauthorized access, collection, use, disclosure, copying, modification, disposal or similar risks, and the loss of any storage medium or device on which personal information is stored.  

6. Children’s Personal Information

Our Site is intended for a general audience and are not directed to children. In connection with the Site, we do not knowingly solicit or collect personal information from children under the age of 13. If we learn that we have collected personal information from a child under age 13, we will promptly delete that information. If you believe that a child under age 13 may have provided us with personal information, please contact us as specified in the How To Contact Us section of this Policy.

7. Links to Non-HPS Services and Features

For your convenience and information, our Site may provide links to other online services, and may include third-party features such as apps, tools, widgets and plug-ins. These online services and third-party features may operate independently from us. The privacy practices of the relevant third parties, including details on the information they may collect about you, are subject to the privacy statements of these parties, which we strongly suggest you review. To the extent any linked online services or third-party features are not owned or controlled by HPS, we are not responsible for these third parties’ information practices.

8. Updates to Our Privacy Policy

We may update this Singapore Privacy Policy from time to time and without prior notice to you to reflect changes in our personal information practices with respect to the Services. We will indicate at the top of the policy when it was most recently updated. 

9. International Transfers

Your personal information may be transferred from Singapore to a country outside of Singapore.

When we transfer your personal information from Singapore, we will comply with our legal and regulatory obligations in relation to your personal information, including putting appropriate safeguards in place to ensure an adequate level of protection is provided to the transferred personal information. We will also ensure that the recipient is obliged to protect your personal information at a standard of protection comparable to the protection under Singapore’s Personal Data Protection Act 2012. 

10. Retention Period

We may retain your personal information for as long as it is necessary to fulfil the purposes set out under Section 2 or as required or permitted by applicable laws.

We will cease to retain your personal information, or remove the means by which the data can be associated with you, as soon as it is reasonable to assume that such retention no longer serves the purpose for which the personal information was collected, and is no longer necessary for legal or business purposes.

11. How to Contact Us

You can submit a request or ask us questions about this Singapore Privacy Policy by sending us an email at [email protected].